Shipping and Deliveries
Thank you for choosing us for your needs. Due to the large size of our products, we ship most items via freight to ensure they arrive safely and securely at your location. Below, you'll find important information regarding our shipping and delivery process, including what's expected from you upon delivery.
Shipping Information
Our goal is to make the shipping process as smooth and straightforward as possible:
Freight Shipping
- Preparation and Processing: Order processing varies per product. You will receive a confirmation once your order has been shipped.
- Delivery Times: Delivery times vary based on your location and the selected freight service.
- Shipping Costs: Costs are calculated based on the item's size and weight, as well as your delivery location. You will see the shipping costs at checkout.
- Tracking: You will be provided with tracking information to monitor your shipment's progress.
Delivery Requirements
Receiving a freight shipment requires preparation. Here’s what you need to ensure a smooth delivery:
Space and Equipment
- Ensure you have enough space for the delivery vehicle and the item being delivered. Large items may require additional space for unloading and moving.
- If necessary, have the proper equipment ready for unloading heavy items. This may include forklifts or loading docks.
Personnel
- Make sure to have capable personnel on hand to receive the delivery. Depending on the item's size and weight, multiple people may be needed for safe handling.
Scheduling and Inspection
- Our freight carrier will contact you to schedule a delivery appointment. Please be ready to receive your shipment at the scheduled time.
- Inspect the shipment for any damage before signing the delivery receipt. Note any damage on the delivery receipt and contact us immediately.
Additional Information
If your delivery location has specific requirements or restrictions, please notify us in advance. We strive to accommodate your needs and ensure your delivery is as seamless as possible.
Questions
If you have any questions or concerns about our shipping and delivery process, please contact our customer service team. We're here to assist and ensure your order arrives safely and efficiently.